Boil Water Advisories
If we have an Active Boil Water Advisory, it will be listed below.
Due to the reasons stated below, the Texas Commission on Environmental Quality has required the system to notify some customers of the need to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
The affected areas are described below.
To ensure destruction of all harmful bacteria and other microbes, water used for drinking, cooking, and making ice should be boiled and cooled prior to use. The water should be brought to a vigorous, rolling boil and then boiled for two minutes. In lieu of boiling, you may purchase bottled water or obtain water from some other suitable source.
When it is no longer necessary to boil the water, the water system officials will notify you that the water is safe for drinking water or human consumption purposes. Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
If you have questions concerning this matter, you may contact John A. Owens at 936-544-2986. We apologize for the inconvenience.
Rescind Boil Water Notice 1130031 Old Huntsville Area
July 15, 2026
Customers in the following areas of the Old Huntsville system no longer need to boil their water. This area includes customers on CR's 4015, 4020, 4025, 4030, 4035, 4037, PR's 8050, 8145, and FM 2712. All samples were clear.
John Owens 936-544-2986
Rescind Boil Water Notice 1130031 Pine Mountain Area
July 15, 2026
Customers on the Pine Mountain System no longer need to boil their water. This includes customers on FM 229 from loop 304 going West for 2 miles, FM 2076 from loop 304 going West for 4 miles, Hwy 21 W from loop 304 going West for 2.5 miles, Hwy 7 W from loop 304 to CR 3020, as well as all adjacent County Roads. All samples were clear.
John Owens 936-544-2986
Boil Water Notice 1130033 Elkhart Area
July 07, 2026
Due to a line break, customers on the following roads need to boil their water until further notice. Customers on ACR 100, north of and including ACR's 101, ACR 102, 103 from FM 861 to ACR 107, 104, 105, 106, 167, 168 and 169.
John Owens 936-544-2986
Water Quality Changes - Disinfectant Conversion
July 02, 2026
What is happening? The Consolidated WSC, (PWS) ID TX1130031, will temporarily convert the disinfectant used in the distribution system from chloramine to free chlorine in some sections of our service area. The conversion is from 6/24/2026 through 7/24/2026, affecting only the RED highlighted areas of the map below. During this period, you may experience taste and odor changes associated with this disinfectant conversion (some customers refer to the odor as a "bleach" or "hospital" odor).
Why are we doing this maintenance? Public water systems are required to properly disinfect their water and maintain an adequate disinfectant residual in the distribution system. Chloramine, free chlorine combined with ammonia, is widely used as a disinfectant because it persists for long periods while also limiting the formation of disinfection by-products. Prolonged use of chloramine coupled with other factors such as high temperatures or stagnation, may result in the growth and/or persistence of organic matter within the pipes of the distribution system. This can hinder the ability to maintain an adequate disinfectant residual. A temporary conversion to free chlorine involves discontinuing the use of ammonia and increasing flushing to reduce organics and improve water quality.
Please share this information with all people who drink this water, especially those who may not have received this notice directly (i.e., people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
If you have questions or concerns, please call Amber Stelly at 936-544-2986.
Boil Water Notice 1130031 Latexo Area
June 23, 2026
Due to low disinfectant residuals, customer on CR 2120, North of CR 2123, and customers on CR 2150 need to boil their water until further notice.
John Owens 936-544-2986
